Date: October 22nd, 2020

Due to increased Covid numbers in the Niagara Region, and the restrictions on our residents we feel our staff's time is better served with spending time with our residents & we are tightening up our drop off protocols. Drop offs will be Monday, Wednesday & Friday, essential items, pre packaged items ONLY. 

No open food.

Medications can be dropped off daily.

Times will be 1:30 to 2:30 in 181 Building

Times will be 10:30 to 11:30 in 175 Building

Items will be sanitized and delivered to the resident. Please only drop off on the days above and essential items only as these are the only days for staff to address the items.

- The Management Team

Date: October 13th, 2020

As of October 13th 2020, Residence can only leave the Retirement Home for essential Medical Appointments. The RHRA has sent out a new advisory titled Retirement Home Covid-19 Visiting Policy. It has categorized Retirement Homes. If your home is in the High Alert or Alert Status there are new restrictions with respects to residents leaving, or visits coming in, we are now allowed to only accept one visitor at a time with the resident.

Visitation hours are as follows:

10:00am - 2:30pm Monday to Friday. This allows Suzie to screen all visits, as our PSW staff need to be tending to the care needs of our Residents. *The protocols remain the same. 

The Niagara Region has been put into the ---Alert Status---

We will update weekly and we will ensure to let all families and residents know if our status in the Niagara Region changes.

- The Management Team

Date: September 28th, 2020

Today we are in heightened precautions. For Families and residents this means No visits on the property or taking the resident out. No drop offs until further notice as the staff need to focus their time on heightened sanitizing. Once we receive the results of the swab taken we will update facebook and website to let all families know. Please refrain from calling into the facility as we are busy putting things in place to keep the residents safe. 

- The Management Team

Date: September 10th, 2020

As of September 9th, 2020 indoor visits can be scheduled. Visits will take place in individual resident rooms and must be scheduled in advance with the home to ensure that we have the staffing capacity to screen the visitors in and out, as well as supervise the amount of visitors in the building to allow for proper social distancing; visits can consist of 2 visitors at a time, in a resident's room for 30 minutes once weekly to allow for equal opportunities for all families.

Visitors will have to attest to Niagara Gardens staff to having a negative Covid-19 swab result within 14 days of visit, and attest to not have visited another home on outbreak, or a resident or person who is self isolating or symptomatic.

Proper hand hygiene and surgical masks are to be worn at all times when in residents' rooms and within the Niagara Gardens home. Visitors are to only visit the resident they are here to see and must not leave the visitation area until the visit is over.

All visitors at Niagara Gardens need to follow Public Health Ontario mandated directives. Any non adherence to the Indoor Visitation Policy by visitors may result in prohibiting said visitor access to indoor visits. 

- The Management Team

Date: August 27th, 2020

Information for  residents and families regarding short term absences (Not including overnight).

- The Management Team

Date: June 15th, 2020

We are very happy to announce Premier Ford has allowed visitation to occur as of June 18, 2020. As we have all missed our families through this pandemic this comes as a relief to most residents and families.We at Niagara Gardens do however need to make sure all our residents and facility stay Covid free. This means we have had to create policies and procedures that reflect our need to keep all safe and organized.

A package with visitation rules and schedule can be found in the link below.

- The Management Team

Date: June 2nd, 2020

Some love from our residents to their families... we know how hard this is on the Families & Residents during this time... we are doing everything we can to keep them safe and happy!! Hopefully soon we will see you all again!! 💙💙💙

- The Management Team

Date: June 1st, 2020

Our new normal is not normal.. however we are trying to come up with some ideas to keep our residents safe and allow for social distancing at meal times.

- The Management Team

Date: March 23rd, 2020


Today, the Chief Medical Officer has issued a directive outlining new precautions and procedures for long-term care and retirement homes. The directive, to be implemented immediately, residents are no longer permitted to leave the home for short-stay absences to visit family and friends. Residents may go outside of the home but should remain on the home's property and maintain a distance of a minimum of two metres from other people at all times.

We appreciate your cooperation during this time. 

- The Management Team

Date: March 16th, 2020


We have been diligently increasing our efforts to keep our residents and staff safe during the COVID-19 pandemic. On the advice and recommendations obtained by the Ministry of Health, Niagara Gardens will be restricting all visitors to the facility and suspending all inhouse activities to adhere to social distancing effective immediately and until further notice.

This is not a step that we have taken lightly, and we ask for your patience during this time as these protocols are in place to keep our seniors safe. Thank you.

- The Management Team


Niagara Gardens Senior Living is located in the City of St. Catharines, at the intersection of the QEW and Niagara St. We offer all the comforts to which you are accustomed, in a warm home like atmosphere


175-181 Niagara Street, St. Catharines, ON L2R4M1 

Phone: (905) 687-3388


Sheila Given (Management):